Returns & Exchanges
At GJs Discount Fabrics, we want you to be completely satisfied with your home textile purchase; however, please note that cut-to-length fabrics are only eligible for return if they arrive damaged or defective. We offer a 30-day window for returns on non-customized notions and unopened hardware to ensure your home projects are perfect.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email with your order number and photos of the fabric if there is a defect or shipping damage.
- 2.Prepare Your Package
Securely pack the unused items in their original packaging, ensuring that fabrics are folded neatly to prevent permanent creasing during transit.
- 3.Ship to Our Warehouse
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned materials, we will process your refund to your original payment method within 5 to 7 business days.